La Quaintrelle is pleased to offer flat shipping rates by province. All packages are sent via Canada Post or UPS.

Orders are fulfilled within five business days. The estimated delivery date is based on the chart below.  Please ensure your shipping address and postal code information is correct.  If your item is undeliverable and is returned to us, you will not be refunded the shipping fee. 

Please note that shipping times are estimates only. A business day is Monday to Friday, and Canada Post holidays are not considered a working day.


Flat Rate Service

Cost $

Estimated Delivery Time*

British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and Newfoundland and Labrador

Lettermail or Regular Parcel


5 - 8 business days

Maritime Provinces

Lettermail or Regular Parcel


3 - 8 business days

Northern Canada

Lettermail or Regular Parcel


7 - 14 business days

United States

Small Packet Air


6 - 10 business days

 *Remote destinations may require longer shipping times. 

Undeliverable Packages:

If you provide incomplete or incorrect shipping information, (forget apartment number, etc.) or if you refuse the package, it will be returned to La Quaintrelle and return shipping will be billed to us.  In this instance, we will refund your original order cost, excluding the original shipping fee.

La Quaintrelle will ship to international destinations.  


In-store Purchases

We are happy to issue a full refund on your purchase within 14 days of purchase. Items must be unworn with tags intact and must be accompanied by your original receipt. Exchanges or store credit can be issued after the initial 14 day window. All sale items are final sale.

Online Purchases

It’s our priority to keep our customers happy, and of course, that means we want you to feel and look great in your items.  Therefore, if you are not pleased with your purchase for any reason, return it to us, no questions asked.  It’s as simple as that!

  1. Pack the item in its original packaging and seal it securely.  
  2. Email us and we will email you a prepaid shipping label. Print this and affix the top portion to the outside of your package. 
  3. Take it to any Canada Post outlet.  
  4. Note: The item must be unworn and must be returned to us within 7 days of having received your order.  Shipping will be deducted from your final refund amount.